When a mere “Thank You” just isn’t enough (DAY 4)

I recently had a website makeover. I was so pleased with the customer service and overall experience – including the awesomely professional and functional website – I decided to thank them in a unique way. Having to say a mere “Thank You” is not enough. So, I’m singing their praises in 7 Ways for 7 Days – and it still wouldn’t be enough to describe my gratitude for the outstanding customer service and results I received from Holly Harris and the overall experience at Zibster, Business Websites.

Don’t get me wrong. There was a time when I loved my old website. But after a couple of years, it began to look old and outdated. I found a local person to create the site. She was fabulous. But everything was turned over to me after the site was finished. I didn’t know what the heck I was doing. But, in time, I got better and better at learning how to upload, create, and switch content out to have a viable online presence. Okay, let me say it a little differently. I got better and better, but I had things all over the place. Website management and creation is not my area of expertise. And if you know anything about website navigation, you would know my site had become a maze. At that time, my site was hosted by Squarespace, but I always felt like I was my own host. Reaching them was like watching grass grow, at least that’s how I felt. And, when they did respond, it was typically via email. I felt like I was working with a robot. My relationship with Squarespace was void and empty. If you want convenience, access, help when you need it, professional, dynamic, and a functional website – branded to your perfection, you’ll get that with Zibster. You’ll feel their smile and eagerness to serve you when you speak with them on the phone and face to face; even the room smiles at you with its welcoming and delightful décor.

When you’re looking for someone to build and design your website, you need to know how to determine if that person or company is suitable. Rather than just sharing my experience, I thought it would be best to scour the internet for information from experts to find out what they suggest. I found the perfect article:  How to Choose the Best Website Builder for You With 9 Simple Questions

Finding the right company or person can be a daunting task. Therefore, before you start your search, decide what you need and expect. Here are 7 qualifiers that are important to me. You may find them to be helpful.

• Should be easy to contact the company’s support team for assistance
• Want a user-friendly, intuitive, and easy to navigate site
• Desire something professional, current in style, and can optimize my business brand
• Want exceptional customer service and technical support
• Need a host platform with people who are responsive to your needs in real-time
• Want to talk to a real person – not a recording, chat line, or e-mails that never really help, but leave you frustrated because you’re still stuck with the unresolved problem
• Must offer quality and affordability

The Standout Qualities I Experienced with Zibster

• Exemplary Customer Service
• Easy to Reach
• Quality-Driven
• Professional
• Timely
• Attention to Detail
• Accessible
• Real-time Response
• Creative
• They make you feel like you’re #1
• Affordable
• And much more

Yes, it all sounds too good to be true. I felt the same way at first. But it's all true.

Thank you again, Holly Harris, for creating my new site and for your exemplary customer care. You are amazing.  And, thank you, Jeffrey, for your helpful instructions and fine customer service when walking me through the process of switching from the old site to the new site. You did it in a snap!  

My Recommendation

Don’t’ waste your time trying to build your website. Stop searching for someone to create it for you. No more worrying. Your search is over. Zibster.com 

This is not a paid advertisement for Zibster. It is merely my gesture of appreciation, and an effort to empower you in your decision and next step. Visit: patbfreeman.com